The rules that govern the use of our website and services.
These Terms of Service ("Terms") govern your access to and use of the website rc2automacao.com.br ("the Site") and the electrical installation, maintenance, IT infrastructure and related services ("Services") provided by Recilima Comercio e Servicos Ltda, operating under the brand RC2 Automação ("we", "us", "our").
By accessing the Site or engaging our Services, you ("you", "the client") agree to these Terms. If you do not agree, please do not use the Site or engage our Services.
Legal entity: Recilima Comercio e Servicos Ltda
CNPJ: 08.904.015/0001-96
Registered address: Rua Almiro de Paula Soares, 28, Guarulhos, São Paulo, 07161-405, Brazil
Contact: luciano@rc2automacao.com.br · +55 (21) 4488-8351
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you agree not to:
All content on this Site — including text, images, logos, layouts, graphics and code — is the property of Recilima Comercio e Servicos Ltda or its licensors and is protected by Brazilian and international copyright and trademark law. You may view and print pages for your personal, non-commercial reference. You may not reproduce, republish or distribute Site content for commercial purposes without our prior written consent.
The "RC2 Automação" name and logo are trademarks of Recilima Comercio e Servicos Ltda.
When you submit an inquiry via the contact form, you represent that the information you provide is accurate and that you have the authority to make the request. We will process your inquiry in accordance with our Privacy Policy. Submitting an inquiry does not create a service contract between you and us; a service contract is created only when a written proposal is issued by us and accepted in writing by you.
All service engagements are governed by a written proposal issued by us and countersigned or accepted in writing by the client. The proposal defines the scope, materials, labor, timeline, price, payment terms and any applicable warranties. Verbal statements not incorporated into the written proposal are not binding.
Any change to the agreed scope — added scope, removed scope, changed materials or altered timeline — will be documented in a written change order and priced separately. Work outside the accepted proposal is not performed without prior written approval.
The client agrees to provide safe, timely access to the site of work; to disclose known hazards; to obtain any building-owner, condominium or landlord permissions required; and to make timely decisions on questions that arise during execution. Delays attributable to lack of access or delayed decisions may result in schedule and cost adjustments.
Payment terms are specified in each individual proposal. Invoices are issued as nota fiscal in accordance with Brazilian tax law. Late payments may accrue interest at the maximum rate permitted by applicable Brazilian law and may result in suspension of ongoing services after due notice.
Unless otherwise stated in the proposal, workmanship is warranted for twelve (12) months from the date of handover. Components carry their manufacturer's warranty, which is passed through to the client. The warranty does not cover damage caused by misuse, unauthorized modification, external events (lightning, flooding, utility surges outside protective device ratings) or normal wear.
To the maximum extent permitted by Brazilian law, our aggregate liability arising from or related to a specific service engagement shall not exceed the total amount paid by the client for that engagement. We are not liable for indirect, incidental, consequential or purely economic losses (including lost profits or lost data) unless such liability is expressly established by Brazilian consumer protection law and cannot be waived.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Brazilian law, including liability for gross negligence or willful misconduct.
Neither party shall be liable for delay or failure to perform obligations caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, utility interruptions, strikes, epidemics or pandemics. The affected party will notify the other promptly and both parties will work in good faith to mitigate the impact.
Information exchanged between us and the client that is not public in nature — including electrical installation drawings, operational schedules, security configurations and project pricing — is treated as confidential and used only for the purpose of executing the engagement, unless disclosure is required by law.
The Site may contain links to third-party websites. We are not responsible for the content, availability or practices of those sites and do not endorse them. Access to third-party sites is at your own risk.
We may modify these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms. Ongoing service contracts remain governed by the version of these Terms in force at the date the contract was accepted, together with the contract's own specific terms.
These Terms and any dispute arising from them or from services provided by Recilima Comercio e Servicos Ltda are governed by the laws of the Federative Republic of Brazil. The parties elect the courts of the Comarca de Guarulhos, State of São Paulo, as the exclusive forum for the resolution of any dispute, waiving any other, however privileged.
If any provision of these Terms is held to be invalid or unenforceable by a competent court, the remaining provisions shall continue in full force and effect.
Questions about these Terms can be directed to: