How we collect, use and protect your personal information.
This Privacy Policy describes how Recilima Comercio e Servicos Ltda, operating under the brand RC2 Automação, collects, uses, discloses and protects personal information in connection with our website (rc2automacao.com.br) and our electrical and IT infrastructure services.
Data controller: Recilima Comercio e Servicos Ltda · CNPJ 08.904.015/0001-96 · Rua Almiro de Paula Soares, 28, Guarulhos, São Paulo, 07161-405, Brazil.
Contact: luciano@rc2automacao.com.br · +55 (21) 4488-8351.
When you contact us through our website contact form, by email or by phone, we collect the personal information you choose to provide. This typically includes:
When you visit our website, our hosting provider automatically logs standard technical information, including IP address, browser type, referring page, pages visited and the date and time of each request. This information is used for security, error diagnosis and aggregate traffic analysis. We do not use this information to identify individual visitors.
Our website uses a minimal set of cookies strictly necessary for the site to function correctly and for basic anonymous analytics. We do not use advertising or cross-site tracking cookies. You may disable cookies through your browser settings without losing access to the site's content.
We use the personal information you provide exclusively for the following purposes:
We do not use your information for automated decision-making, profiling, targeted advertising or marketing communications you have not requested.
Under the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018), we process your personal information on the following legal bases:
We do not sell, rent or trade your personal information. We may share limited information with the following categories of third parties only when strictly necessary:
Any third parties with whom we share personal data are required to protect it with the same standards described in this Policy.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact-form inquiries that do not result in a business relationship are typically deleted within 24 months. Client project records are retained for the duration of applicable statutes of limitation for tax, warranty and civil liability purposes under Brazilian law.
We apply reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction. These include:
No transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
As a data subject, you have the following rights with respect to your personal information:
To exercise any of these rights, contact us at luciano@rc2automacao.com.br. We will respond within the legal timeframes.
Personal information collected through this website is stored on servers located in Brazil. We do not routinely transfer personal data internationally. Where any incidental transfer occurs (for example, through cloud email services), we ensure appropriate safeguards are in place in accordance with LGPD.
Our website may contain links to external sites operated by third parties. This Privacy Policy applies only to our own website and services. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing personal information.
Our services are directed to businesses, property owners and adults responsible for facilities. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or services. The "Last updated" date at the top of this page indicates when the Policy was most recently revised. Material changes will be highlighted on our home page for a reasonable period.
For any question about this Privacy Policy or about how we handle your personal information:
You also have the right to lodge a complaint with the Brazilian National Data Protection Authority (Autoridade Nacional de Proteção de Dados — ANPD).